How We Rate Casinos

At Global Planet Authority, we conduct thorough, independent reviews of sports betting and casino sites operating in the UK market. Our methodology is transparent and rigorous, ensuring you can trust our ratings when selecting where to play.

Licensing & Regulation

The foundation of any trustworthy casino is proper licensing and regulatory oversight. We prioritize sites holding licenses from recognised authorities including the UK Gambling Commission (UKGC), Malta Gaming Authority (MGA), Curaçao eGaming, or equivalent local GB licenses. We verify that operators maintain compliance with current regulations and have clean disciplinary records with their regulators.

Game Selection & Software Providers

We assess the breadth and quality of gaming offerings, including slots, live casino games, and table games. We evaluate partnerships with reputable software providers such as Pragmatic Play, NetEnt, Evolution Gaming, and others. A diverse game library with regular updates indicates a well-established operator committed to player satisfaction.

Bonus Terms & Wagering Requirements

While generous bonuses are attractive, we scrutinize the terms and conditions closely. We examine wagering requirements, rollover conditions, maximum cashout limits, and any hidden restrictions. Fair bonus terms that are clearly communicated receive higher marks than those with unrealistic expectations.

Payment Methods & Withdrawal Speed

We review the variety of deposit and withdrawal options available, including credit/debit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency. We test withdrawal processing times and assess whether the operator processes requests promptly—typically within 24-48 hours for reliable sites.

Customer Support

Exceptional customer service is essential. We evaluate whether sites offer 24/7 live chat support, responsive email assistance, and comprehensive FAQs. We assess response times and the quality of assistance provided during our testing period.

Mobile Experience

With most players accessing casinos via mobile devices, we thoroughly test responsive website design and dedicated native apps (where available). We assess loading speeds, navigation intuitiveness, and overall functionality on iOS and Android platforms.

Responsible Gaming Tools

Operators must provide robust responsible gambling features including deposit limits, loss limits, session time limits, self-exclusion options, and cooling-off periods. We verify these tools are easily accessible and functional, demonstrating the operator's commitment to player protection.

Our Rating Scale

10/10 – Exceptional: Outstanding across all criteria. Industry-leading operator with no significant concerns.

8-9/10 – Excellent: Strong performance in most areas with only minor weaknesses.

7/10 – Good: Solid operator meeting key standards, though some areas could be improved.

5-6/10 – Fair: Meets minimum requirements but has notable limitations or concerns.

3-4/10 – Poor: Significant issues affecting player experience or trust.

1-2/10 – Untrustworthy: Major regulatory, safety, or fairness concerns. Not recommended.